Privacy

What we collect

To make and manage your booking we collect your name, email address, phone number and stay details. Our servers also keep technical logs: your IP address and the pages requested.

Who receives it

We share your booking details with Nuitée Travel Limited and its booking platform LiteAPI, and with the hotel you book. This is so the booking can be made and honoured.

We do not sell your details and we do not use them for advertising. Your card details go into the payment provider's form and never reach our servers.

How long we keep it

• Your contact details are removed from a booking 18 months after check-out.
• The financial record of the booking is kept for 7 years.
• The manage link in your confirmation email stops working 30 days after check-out.

Members

If you make an account we keep your email address, the interests you choose and any trips you save. Your Hotels & Coast account uses the same sign-in as Cars & Coast and Arts & Coast, so signing in here also sets up that shared account under your email address. Deleting your account removes your account, interests and saved trips here. The shared Coast sign-in under your email address stays with the Coast sites until you delete it there. Records of the member prices we showed are kept for 2 years.

California residents

You have the right to know what we hold about you, to have it deleted, and to have it corrected. We will not treat you differently for asking. We do not sell your information or share it for advertising.

Asking us to delete or show your details

Make the request from your booking page, using the link in your confirmation email ("Remove my details"). We carry it out once your stay is complete and any refund has been settled. The link in your confirmation email keeps working for this request after the booking page itself has expired.